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1. If I need a ride to and from the doctor’s office, is that one or two trips?

When you schedule a round-trip ride, you actually are scheduling two one-way trips. Depending upon the length of the trip, you may be required to pay a fare each way.

2. What if I need assistance?

If you use a wheelchair or other mobility device, you must let us know when you make your reservation. If you need assistance when you travel (help pushing your wheelchair, carrying packages, assistance with walking, etc.), you are encouraged to bring an attendant to help. There is no charge to bring an attendant along. Taxi drivers will provide boarding assistance to riders who use wheelchairs or scooters but are not required to provide additional help.

3. How many rides can I reserve?

Only two round trips per person may be scheduled at a time for medical or shopping trips. Work trips can be schedule for a week at a time.